AGB

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TERMS OF SERVICE
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1. Scope and Seller
1.1 These Terms of Service apply to all contracts for the delivery of goods concluded between the customer and
Singh/Muric GbR, represented by its partners Mclord Singh and Emin Muric,
Holstenstraße 13a, 24568 Kaltenkirchen, Germany,
Email: support@resque4me.com
(hereinafter "we", "us" or "Seller"), via the online shop resque4me.com.
1.2 A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. A business is a natural or legal person or partnership acting in the exercise of its trade, business or profession.
1.3 Deviating terms of the customer shall not apply unless we expressly agree to them in writing.

2. Conclusion of Contract
2.1 The presentation of products in our online shop does not constitute a binding offer, but an invitation to place an order.
2.2 By clicking the button "Pay now" (or a button with equivalent wording) at the end of the checkout process, the customer submits a binding offer to purchase the goods in the shopping cart.
2.3 We accept the offer by sending an order confirmation by email, by requesting payment, or by shipping the goods, whichever occurs first. If payment is made via PayPal, Shopify Payments or another immediate payment method, the contract is concluded at the moment the payment is completed.
2.4 The contract language is English. We store the contract text and send the order details to the customer by email after the order has been placed.
2.5 Before submitting the order, the customer can review and correct all entries using the usual keyboard and mouse functions.

3. Drops, Limited Availability and Made-to-Order Production
3.1 Our products are sold in limited drops. The shop may only be open for a limited period, which is announced in advance.
3.2 Products marked as "made to order" or "pre-order" are produced after the order has been placed. The expected delivery time is stated on the product page and in the order confirmation.
3.3 If a product cannot be produced or delivered for reasons beyond our control, we will inform the customer immediately and refund any payment already made without delay.

4. Prices and Payment
4.1 All prices are final prices in Euro and include the statutory German VAT. Shipping costs are shown separately on the product page and in the checkout before the order is placed.
4.2 For deliveries outside the EU, additional customs duties, taxes or fees may apply, which are to be borne by the customer.
4.3 The available payment methods are shown in the checkout. Payments are processed by the respective payment service providers (e.g. Shopify Payments / Stripe Payments Europe Ltd., PayPal (Europe) S.à r.l. et Cie, S.C.A.) under their own terms.

5. Promotions, Free Gifts and Bundles
5.1 Free or discounted add-on products (e.g. headphones with the purchase of a certain number of t-shirts) and free gifts (e.g. a belt for the first 100 orders) are only granted while stocks last and only as long as the conditions of the promotion are met.
5.2 If the customer withdraws from the contract or returns goods so that the conditions of the promotion are no longer met, the customer must either return the free or discounted add-on product as well, or the regular single price of the add-on product will be deducted from the refund. The regular single price of the headphones is EUR 25.00.
5.3 Discount codes can only be redeemed before completing the order, cannot be combined unless stated otherwise, and cannot be exchanged for cash.

6. Delivery and Shipping
6.1 Goods are shipped to the delivery address provided by the customer. Shipping is carried out via our fulfilment partner.
6.2 The delivery time is stated on the product page. For made-to-order products, delivery time begins after the production period stated there.
6.3 If delivery fails for reasons for which the customer is responsible, the customer bears the reasonable costs incurred by us. This does not apply to the costs of the outbound shipment if the customer effectively exercises their right of withdrawal.
6.4 Self-collection is not possible.

7. Right of Withdrawal
7.1 Consumers have a statutory right of withdrawal. Details are set out in our Refund Policy / Cancellation Policy.
7.2 The customer bears the direct costs of returning the goods in the event of withdrawal.

8. Retention of Title
The goods remain our property until full payment of the purchase price.

9. Warranty
9.1 The statutory warranty rights apply.
9.2 Customers are asked to report obvious transport damage to the delivery company and to inform us. Failure to do so does not affect the customer's statutory rights.
9.3 Minor deviations in colour, print placement or measurements (approx. ±1–2 cm) that are typical for textile products and DTG printing do not constitute a defect.

10. Liability
10.1 We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act.
10.2 In the event of slight negligence, we are only liable for the breach of essential contractual obligations, limited to the foreseeable damage typical for the contract.

11. Applicable Law
11.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
11.2 For consumers, this choice of law applies only insofar as it does not deprive them of the protection granted by mandatory provisions of the law of the country in which they have their habitual residence.

12. Dispute Resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Status: September 2026